Help Center

Frequently Asked Questions

Find answers to common questions about INVESTON's services, licenses, and investment opportunities

General Information

What is INVESTON?

INVESTON is a multinational investment platform established in July 2013, operating under the brand name Investon.org. We provide regulated investment services including:

  • Investment Plans (fixed & flexible)
  • Crypto Staking (PoS) with 4-30% APY
  • Construction & Development Project Financing
  • Stock & Securities Trading

We operate with over 21 licenses and registrations worldwide, ensuring your investments are protected by robust regulatory frameworks.

When was INVESTON established?

INVESTON was established in July 2013 as a multinational company. With over 11 years of experience in the investment industry, we've built a reputation for regulatory excellence and have expanded to operate in 21+ jurisdictions worldwide.

Where does INVESTON operate?

INVESTON operates globally with licenses and registrations in 21+ jurisdictions including:

  • Middle East: Dubai (UAE)
  • Europe: France, Sweden, Poland, and EU-wide coverage
  • Americas: United States, Argentina, Brazil, El Salvador
  • Asia: Thailand, Kazakhstan, India, Japan
Is INVESTON a regulated platform?

Yes, INVESTON is fully regulated with 21+ licenses and registrations across major financial jurisdictions. We maintain comprehensive AML (Anti-Money Laundering) and KYC (Know Your Customer) procedures and follow a market-by-market approach to regulatory compliance.

Licenses & Regulatory Compliance

What licenses does INVESTON hold?

INVESTON holds over 21 licenses and registrations as of early 2025:

  • Dubai VARA: Virtual Asset Service Provider license for exchange, derivatives, and investment services
  • EU MiCA: Markets in Crypto-Assets regulation compliance
  • US FinCEN: Money Services Business registration
  • Thai SEC: Securities and Exchange Commission license
  • Poland VASP: Virtual Asset Service Provider license
  • Other jurisdictions: Sweden, France, Argentina, Brazil, Kazakhstan, India, El Salvador, Japan
What is the Dubai VARA license?

The Dubai VARA (Virtual Assets Regulatory Authority) license is a comprehensive regulatory approval allowing INVESTON FZE to operate as a Virtual Asset Service Provider (VASP) in Dubai. This license covers:

  • Virtual asset exchange services
  • Derivatives trading
  • Investment management services
  • Custody services for digital assets
What is EU MiCA compliance?

MiCA (Markets in Crypto-Assets) is the European Union's comprehensive regulatory framework for cryptocurrency and digital asset services. INVESTON's MiCA compliance ensures we meet EU-wide standards for:

  • Consumer protection
  • Market integrity
  • Transparency requirements
  • Operational resilience
How does INVESTON ensure regulatory compliance?

INVESTON maintains regulatory compliance through:

  • Comprehensive AML/KYC: Anti-Money Laundering and Know Your Customer procedures
  • Market-by-Market Approach: Acquiring licenses jurisdiction by jurisdiction
  • Regular Audits: Third-party compliance audits and internal reviews
  • Transparent Operations: Clear reporting and documentation standards
  • Ongoing Training: Staff education on regulatory requirements

Investment Services

What investment services does INVESTON offer?

INVESTON offers four core investment services:

  1. Investment Plans: Fixed and flexible plans with customizable durations and competitive returns
  2. Crypto Staking (PoS): Earn 4-30% APY by staking cryptocurrency on Proof of Stake networks
  3. Construction & Development Projects: Asset-backed investments with 8-65% returns over 1-10+ years
  4. Stock & Securities Trading: Regulated trading with 5% daily fluctuation limits
How do Investment Plans work?

Investment Plans offer flexible, secure investment options:

  • Amount Options: Fixed (predetermined) or Flexible (customizable within boundaries)
  • Duration: Choose from days, weeks, months, or years
  • Interest: Competitive rates with compound interest options
  • Withdrawals: Maturity-based, anytime, or scheduled (monthly, quarterly, annually)
  • Protection: Optional insurance coverage and breakable plans
What is crypto staking and how does it work?

Crypto staking involves locking your cryptocurrency tokens in Proof of Stake (PoS) networks to earn passive rewards:

  • APY Rewards: Earn 4-30% annually depending on the cryptocurrency
  • Staking Options: Flexible (unstake anytime) or Fixed-term (30/60/90 days, 1-2 years)
  • Auto-Compounding: Reinvest rewards automatically for maximized returns
  • Supported Networks: Ethereum, Cardano, Solana, Polkadot, and more
  • Governance: Participate in protocol voting and decision-making
What are Construction & Development Project investments?

Invest in real estate and infrastructure development projects:

  • Project Types: Residential housing, commercial spaces, industrial developments
  • Returns: 8-65% over the investment period
  • Duration: Short-term (1-12 months), Medium (1-5 years), Long-term (5-10+ years)
  • Security: Asset-backed with property collateral and escrow accounts
  • Payment Structure: Fixed interest or profit-sharing based on project sales/revenue
How does stock trading work on INVESTON?

INVESTON offers regulated stock and securities trading with investor protection features:

  • Daily Limits: Maximum 5% daily price fluctuation for controlled risk
  • Returns: Compound interest calculation on trading returns
  • Purchase Limits: Based on share availability when registering orders
  • Trading Systems: Trade through INVESTON platform and approved external systems
  • Market Analysis: Fundamental and technical analysis tools available
What is the minimum investment amount?

Minimum investment amounts vary by service type and specific product. Investment Plans may have different minimums than Construction Projects or Stock Trading. Please check the specific product details or contact our support team for current minimum investment requirements.

Account Management

How do I create an account?

Creating an INVESTON account is simple:

  1. Click "Register" or "Open Free Account" on our website
  2. Provide your email address and create a secure password
  3. Complete KYC verification by uploading required documents
  4. Wait for account approval (typically within 24-48 hours)
  5. Fund your account and start investing
What is KYC and why is it required?

KYC (Know Your Customer) is a regulatory requirement that helps prevent fraud, money laundering, and terrorism financing. INVESTON requires KYC verification to:

  • Comply with global regulatory standards
  • Protect your account security
  • Verify your identity and prevent fraud
  • Enable higher transaction limits

Required documents typically include government-issued ID and proof of address.

Can I have multiple accounts?

Per our Terms of Service and regulatory requirements, each individual or legal entity is permitted one account on INVESTON. Multiple accounts are not allowed and may result in account suspension. If you need to manage investments for different purposes, please contact our support team to discuss account structuring options.

How do I reset my password?

To reset your password:

  1. Click "Forgot Password" on the login page
  2. Enter your registered email address
  3. Check your email for the password reset link
  4. Click the link and create a new secure password
  5. Log in with your new password

If you don't receive the email, check your spam folder or contact support.

Security & Safety

How secure is my investment?

INVESTON prioritizes security through multiple layers of protection:

  • Regulatory Compliance: 21+ licenses ensure adherence to global standards
  • AML/KYC Procedures: Comprehensive verification and monitoring
  • Built-in Safety Features: Platform safeguards for capital and data
  • Optional Insurance: Additional investment protection available
  • Secure Infrastructure: Bank-level encryption and security protocols
What is investment insurance?

Investment insurance is an optional protection feature available on select Investment Plans. It provides an additional layer of security by insuring your capital against specific risks. Coverage details, premiums, and eligibility vary by plan. Check individual plan details or contact support for more information about insurance options.

How is my personal data protected?

INVESTON protects your personal data through:

  • End-to-end encryption for all sensitive data
  • Secure data storage with regular backups
  • GDPR and international data protection compliance
  • Strict access controls and authentication protocols
  • Regular security audits and penetration testing
  • No sharing of personal information with third parties without consent
Can I exit my investment early?

Early exit options depend on the investment type:

  • Investment Plans: Some offer "breakable" features allowing early exit (subject to terms)
  • Crypto Staking: Flexible staking allows unstaking anytime; fixed-term requires completion
  • Construction Projects: Typically require investment until milestone or completion
  • Stock Trading: Can be sold anytime during trading hours through approved systems

Check specific plan terms for details on early withdrawal options and any applicable fees.

Payments & Withdrawals

What payment methods are accepted?

INVESTON accepts various payment methods including:

  • Bank wire transfers
  • Credit/debit cards (Visa, Mastercard)
  • Cryptocurrency transfers (Bitcoin, Ethereum, USDT, etc.)
  • Other electronic payment methods (availability varies by region)

Payment method availability may vary based on your jurisdiction and KYC status.

How long do withdrawals take?

Withdrawal processing times vary by method:

  • Cryptocurrency: 1-24 hours (depending on network congestion)
  • Bank Wire: 3-5 business days
  • Card Withdrawals: 3-7 business days

All withdrawals are processed after security verification. First-time withdrawals may require additional verification time.

Are there any fees?

INVESTON maintains transparent fee structures:

  • Deposit Fees: Varies by payment method (some methods are fee-free)
  • Withdrawal Fees: Network/processing fees apply based on method
  • Trading Fees: Competitive commission rates on stock trading
  • Management Fees: Disclosed in each investment plan's terms
  • Staking Fees: Typically no additional fees; rewards are net of network fees

All fees are clearly disclosed before transaction confirmation. Check our Fee Schedule for complete details.

What withdrawal options are available?

Withdrawal schedules depend on your investment type:

  • Maturity-Based: Receive full profits upon investment term completion
  • Anytime Withdrawal: Maximum flexibility with on-demand access (plan-dependent)
  • Scheduled Distributions: Regular payouts (monthly, quarterly, semi-annually, annually)
  • Partial Withdrawals: Available on some flexible plans

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.